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Platform Hierarchy Explained

Wonderkind NEXT uses a three-level hierarchy to support enterprise clients with multiple brands, markets, or business units. This article explains each level in depth.

The three levels

The hierarchy runs: Organization → Master Account → Account (which contains Users, Campaigns, Jobs, and Assets).

Organization

The root-level container representing a company or agency.

  • Managed by a Wonderkind super admin and your designated Organization Admins

  • Controls global settings: branding, feature flags, organization-wide members

  • All Master Accounts and their child Accounts are visible to Organization Admins

  • Billing is managed per Master Account, not at the Organization level

  • Settings: name, slug, logo, primary color, description

Master Account

A billing and grouping entity inside an Organization.

Typical use:

  • One Master Account per country (Acme Netherlands, Acme Germany)

  • One Master Account per brand (Brand A, Brand B)

  • One Master Account per client (Agency model)

What Master Accounts control:

  • Credit allocation across their child Accounts

  • Integration credentials shared by child Accounts (optional)

  • Master Account-level admin users who can manage all child Accounts

  • Billing ledger and transaction history

Account

The operational workspace where day-to-day work happens.

What lives in an Account:

  • Campaigns

  • Jobs inventory

  • Assets

  • Automation rules

  • Connected ad platforms (Meta, Google)

  • Team members

  • Reports

Every user works within a specific Account context. When you log in, you are taken to the last Account you accessed. Use the breadcrumb to switch Accounts.

Context switching

The breadcrumb at the top of every page shows your current context:

Organization Name > Master Account Name > Account Name

  • Click Organization Name to manage org-level settings (super admins / org admins only)

  • Click Master Account Name to see and manage all Accounts under it

  • Click Account Name to open Account settings

Data isolation

Each Account's data is fully isolated:

  • Jobs, campaigns, and assets in Account A are not visible in Account B

  • Users must be explicitly added to each Account

  • Reports and analytics are scoped to the current Account

The only exception: Organization Admins and Master Account Admins can see data across all Accounts they manage.

Related articles

  • Managing Organizations

  • Master Accounts & Billing

  • Managing Accounts

  • User Roles & Permissions

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